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Hello {{name}},
Thank you for reaching out. Could you please provide more details regarding the issue so we can assist you effectively?
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Hello {{name}},
Thank you for your time earlier. I’m reaching out to confirm that the issue has been resolved.
At this point, I will proceed with closing this ticket. However, if you need any further assistance, please feel free to submit a new ticket.
Thank you, and have a great day ahead!
We’re working on resolving your issue ([Ticket #{{id}}]) but need your response to proceed.
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We are sending this second follow-up message because we have not heard from you from the last response we sent and so we’d like to hear your feedback.
Please provide us an update within 3 minutes. Otherwise, this ticket will automatically be tagged as closed.
We still haven’t heard back from you from the last message we have sent. We’ll consider your concerns have been resolved and we will now close this ticket.
Please be informed that we will now close this ticket.
Thank You!